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Phobio Launches Rodio, A New Secure Mobile App Engaging Retail Teams to Round Up, Connect and Sell Print E-mail
Thursday, 05 January 2017 11:51

Phobio, already a leader in the wireless device buyback market with its device trade-in service, Safetrade, continues to be a solutions provider to the ever evolving wireless retail market announcing at CES the launch of Rodio, its new secure mobile app. Rodio is a communications platform built for retail that enhances engagement so that companies can round up, connect and sell.

Here’s how it works, Rodio is downloaded by employees from the iTunes store or Google Play; they log in and are instantly looped into their company’s community. Differentiators and highlights include:

  • Bulletins cascade critical information down the chain based on the retailers command structure and allow for personalization along the way so the sales teams get the information they need the most from the person they work with the most. This further facilitates engagement with teams who do not use email as their preferred form of communication. Millennials for example are communicating via text messaging and 70% of them are bringing their own apps to work. 
  • Rodio has the ability to separate critical messages from everyday chatter so critical communication doesn’t get lost.
  • All communications are trackable and measurable through the command structure providing visibility on each level to who has received the communication, what the message was, when it was received and any responses. This way leadership can see engagement first hand.
  • Rodio integrates with workforce management and scheduling systems therefore there are zero overtime issues-employees are only able to send and receive messages when on the clock.
  • Important training videos and resources are immediately made available to teams, allowing them to become product knowledge experts.
  • Each team member can view performance stats for themselves and their teams fostering healthy personal competition and peer-to-peer competition, and can reward recognition badges to each other for a job well done.
  • If an employee leaves or is terminated the Rodio account is terminated too, ensuring a compliant solution for companies.
Last Updated on Thursday, 05 January 2017 11:53

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